We're Hiring! MIDAS Community Engagement Coordinator

We’re Hiring! MIDAS Community Engagement Coordinator

We're Hiring! MIDAS Community Engagement Coordinator

Work at one of the most innovative and disruptive organizations in the Kootenays! MIDAS Community Engagement Coordinator

Closing date: January 2nd, 2019 @ 4:00 pm PST

MIDAS is a digital fabrication lab in Trail, BC.  MIDAS (Metallurgical Industrial Development Acceleration & Studies), is a project of the Kootenay Association for Science & Technology (www.kast.com). MIDAS offers the best “FAB”rication equipment available in the Kootenays for public, academic and commercial use. The facility is a renovated accessible space with state of the art equipment and training including: 3D Printers, 3D scanners, CNC milling equipment, metal shop, woodworking, an electronics lab, teaching and co-working space and more. 

Working as part of a progressive, motivated team, the main responsibilities of the MIDAS Community Engagement Coordinator will be to provide support to the Director, Lab Manager and Lab staff, and to provide exceptional customer service to MIDAS members, potential members, the general public and our commercial clientele.

You will be at the front line at MIDAS, and you will be able and ready to switch tasks throughout the day to accommodate the needs of members and operational staff at the facility. That said, we’re a super fun team and MIDAS is a rewarding place to work.

Closing date: January 2nd, 2019 @ 4:00 pm PST

Primary duties:

Engagement/Communications:

  • As the first point of contact at the MIDAS lab, you will provide professional and courteous customer service by greeting and guiding guests, answering inquiries, and referring them to the appropriate staff member.
  • Ensuring website, social media, training and operations calendars are updated daily and working with our media provider to strategize social media posts.
  • Using strong time management and organizational skills, you will act as the main liaison for tours, groups and event bookings; you will be assisting in set up and hosting of courses, tours and events.

Records Management & Reporting:

  • CRM Building; you will be responsible for maintaining a database of members and potential leads, following up on leads and ensuring information is accurate.
  • Compiling accurate monthly statistics/metrics for management team and maintaining standard operating procedures and maintenance records, monitor and document lab usage.

Health & Safety:

  • Manage and assist in Health & Safety, ensuring rules and regulations are followed precisely
  • Maintain accurate health and safety records per WorkSafe BC guidelines.
  • Assist / Administer and document first aid as required (First Aid training provided if not already possessing)

Other duties as assigned.

Requirements and Qualifications:

MIDAS is looking for a creative and motivated individual with confidence, good judgement, flexibility, and a desire to learn.

You will portray professionalism and discretion while showing a sense of humour as you provide a high level of service to MIDAS lab staff, and all stakeholders.

Proficiency with Microsoft Office (Word/Excel) and Google Suite is required.

Post Secondary education is preferred, however we will consider equivalent experience.

Hours of work: The successful candidate will be willing to work flexible hours from Monday-Friday, 30 hours per week.

Hourly rate: $18-$20 depending upon experience

To apply:

Closing date: January 2nd, 2019 @ 4:00 pm PST

Please provide a resume and cover letter telling us about yourself and why you feel you are a great fit for our team.  Email info@midaslab.ca

No phone calls please.

Kootenay Association for Science & Technology (KAST)